Happy Holidays from Zip Xpress!

2018 has brought us a year full of blessings. While there have been challenges, we know that we couldn’t have done it without everyone’s help. From our loyal customers, our top of the line staff and our reliable drivers, we know how much you’ve contributed to these blessings. For that, we thank you and wish you a wonderful holiday season in which you can share your own blessings with your family.

Happy Thanksgiving from Zip Xpress!

As we gather together to count our blessings, we wanted to pause for a moment and thank everyone who has helped make Zip Xpress a success. From our loyal staff to our dedicated customers, we wouldn’t be here without you. Every person has added so much that we’re overwhelmed with gratitude. We hope you and your families have a safe and festive Thanksgiving. May you share in all of your own bountiful blessings.

Communication in Supply Chain

Opening the Lines of Communication Across the Supply Chain

The supply chain is one of the most vital functions of any company, and it affects every aspect of the business, directly or indirectly. Because it is so complex, however, it can be a challenge to keep the supply chain running as smoothly as desired. There are a countless number of things that can go wrong, from a truck breaking down and missing a production line delivery to a warehouse suffering a power outage. Since so many of these things are out of our control, it is important to keep open lines of communication across every part of the supply chain.

The moment something goes wrong, it should be communicated to everybody directly involved. From there, notification should be sent to all others who’re going to be affected, whether it’s the next manufacturing warehouse or the customer’s final distribution center. Many catastrophes could be avoided if communication was focused on from the ground level. Many soured business relationships could have been salvaged if both sides were simply open and honest with each other. It is better for both sides to be able to address the problem at the beginning rather than waiting for it to get worse.

As you develop stronger lines of communication with customers and vendors, you will notice that your supply chain will run more smoothly and efficiently. You’ll be able to catch unfavorable situations before they cause major problems, allowing you to focus on getting your shipments delivered safely and on time. If you establish trust throughout your supply chain, there will be fewer arguments and greater understanding when something does go wrong. As part of the supply chain, we are all in this together. We can reduce our stress levels and increase our productivity if we simply communicate in a clear and honest way.

To see how we’ll communicate with you and your supply chain, start today with Zip Xpress!

Zip Xpress

Wishing You a Very Happy 4th of July

It’s that pinnacle time during summer where we celebrate our independence. As you enjoy fun in the sun and backyard barbecues, we hope that everyone has a safe and wonderful holiday. Remember all of those who have helped make this country great as we celebrate the birth of this wonderful nation!

Holland Trucking ltl

ELD and the Unending Detention Struggle

With the ELD mandate in full effect across the nation, carriers are getting more accustomed to stricter hours and regulations. While plenty of struggles occurred across the board, they have died down and it has gone back to business as usual for most carriers. However, there is one consistent pain point for shippers and carriers alike that is made even more difficult by the ELD mandate. This is the issue of detention, which has long been a source of contention between manufacturers and trucking companies.

Due to the restrictions of the mandate, drivers are on tighter schedules than ever before. Being detained by a shipper for even a few extra minutes can be the difference between on-time delivery and showing up several days late due to shut-down regulations and strict appointments at receiving warehouses. While most carriers have detention pay outlined in their contracts with shippers, it’s usually not enough to offset the loss of another load if the detention takes place. This means that drivers are often at the mercy of the warehouse in order to remain profitable or to get the load that will bring them back home.

Communication is key to solving the widespread problems caused by detention. Carriers, brokers, and manufacturers all need to agree upon loading and unloading times ahead of schedule. Drivers must provide constant updates so warehouses can accommodate for deliveries that are missed due to traffic or weather. Shippers and receivers should maintain a strict focus on doing their job as efficiently as possible. It doesn’t help their overall effectiveness to make a driver sit in line for hours just because he showed up a few minutes late. The new ELD mandate is about stringency, but when it comes to the workers that are affected by it, flexibility is one of our most valuable assets. To learn how we can make your shipment efficient and effortless, get started with Zip Xpress today!

West MI CDL School

The Rising Importance of CDL Training

Many colleges offer programs in logistics and supply chain management. As the industry continues to grow, we will continue to see more universities creating and improving their supply chain programs. However, one thing lacking from these programs is training for Commercial Driver’s Licenses or CDL. With more jobs in the business end of the supply chain, we cannot afford to lose the influx of truck drivers in the economy. There is already a shortage in the industry, and the efficiency of a supply chain system or logistics operation will not succeed without plenty of drivers. These workers serve as the backbone of the industry, providing the service of physically delivering the freight after it has been routed and agreed upon.

In order to drive a semi-truck, one must first obtain their CDL. Many companies offer the training, and third parties can be utilized as well. However, with so many universities offering degrees in Supply Chain Management, it may be beneficial for them to also offer training for the CDL. In this regard, it may be smart for other states to take after Georgia’s High Demand Career Initiative, which allows residents of the state to take CDL courses at local colleges free of charge. This may be the extra push that many people need in order to pursue their career as a truck driver.

A CDL is not the right path for everyone but encouraging an increase in the amount of truck drivers will benefit the economy as a whole. Demand for products continues to rise and with that demand the country needs more hard workers to transport our goods. Not only will an influx of truck drivers alleviate capacity issues, it may also improve pricing and reliability across the industry as a whole. As supply chain solutions and logistics technology becomes more efficient, we need truck drivers to deliver on the final step of our transportation processes. To learn more about smarter shipping, get started with Zip Xpress today!

Michigan – A Central Hub for Logistics Education

A recent article boasted about Georgia’s innovative logistics environment, so we did some research on what Michigan had to offer the field. We learned a lot about logistics and supply chain management college programs and that Michigan State University scored as the top school in the nation by U.S. News and World Report. This makes sense when one considers that Michigan is a transportation hub in general, with many leading logistics companies providing their services throughout the state. Midwestern states provide a central location for shipping companies, and as a result, provide innovative schooling on the subject.

In addition to Michigan State University, the University of Michigan also boasts a top 10 supply chain program, coming in at number 10 on Michigan Business’s list of top nationwide schools for the subject. With so many jobs available in supply chain efficiency and logistics operations, these schools can have a major impact on not only Michigan’s economy but also the health of the entire nation. Michigan serves as a major center for cross-border shipments with Canada, which means there’s a lot at stake for international trade as well.

With a strategic focus on the development of its own logistics and supply chain program, Michigan is providing top-tier education for many young people looking to get into the field. These students represent the future of the industry, so it is encouraging that they are learning from the top programs that the nation has to offer. Because Michigan’s economic development relies so heavily on an efficient transportation network, these future logistics gurus could be key in creating new jobs and helping the state maintain its status as a transportation stronghold. The continual improvement of supply chain education in Michigan is helping to establish our state as a true leader in the industry.

logistics customer service

A Clean Warehouse is a Productive Warehouse

If you’ve ever stepped into a warehouse, you know that it can be a hectic, fast-paced environment with very little downtime. Trucks come and go all day and pallets and boxes are moved about the warehouse constantly. Considering those things, it’s impressive that anybody can keep track of all of the day’s accomplishments. One often overlooked and underappreciated task required in running a warehouse is keeping it clean. The benefits of a clean warehouse reach far beyond simple hygiene – a clean warehouse promotes organization, efficiency, and productivity.

There are some relatively simple yet necessary tips for keeping a clean warehouse. Ensure the warehouse is well lit and the floors are free from clutter. An uncluttered floor means more open pathways for employees and forklifts, as well as casualty reduction. When employees don’t have to worry about hazards like slips, falls, and injuries, they feel safer and there will be less employee turnover.

The floor should be maintained throughout the day and washed every night so that it is ready to go the next morning. This includes running floor scrubbers regularly. Dust mopping every night is vital as well. Your customers don’t want their products accumulating dust, and it’s your job to keep all of the inventory as good as new. Trash cans should be emptied, and podiums should be cleaned at the end of every shift. This creates a professional, healthy and trustworthy environment, which customers or vendors will appreciate if they ever visit your warehouse.

When all of the cleaning tasks have been finished, freight should be checked to make sure that all required products are actually in the warehouse and that those that were supposed to ship out that day were indeed sent away. If existing freight has a destination, it should be tagged to prevent any future mix-ups. By providing a clean and organized warehouse, these daily tasks will be made simpler and allow your workers to focus on more labor-intensive tasks and problem-solving.

It may seem elementary but doing all the easy things to keep your warehouse clean on a daily basis will contribute to a more productive and healthy work environment. When your workers are accustomed to doing all the small things right, that work ethic will transfer to the big things, allowing your organization to increase successes in on-time shipping and delivery, and minimizing your claims by reducing damage. If you want to work with a clean, high-quality, and determined warehouse, get started today with Zip Xpress.

expedited freight

Join Us at the 2018 Supply Chain Management Conference!

We’re looking forward to seeing our friends and industry partners at the

15th Annual Supply Chain Management Conference on March 21st.

It’s from 8:00 am – 4:00 pm in GVSU’s Eberhard Center.

301 Fulton St. Grand RapidsMI 49504.


Not registered to go?

Just click on the button below. We look forward to seeing you there!


Building a Community Through Giving Back

We do a lot here at Zip Xpress.

We’re really proud to provide best-in-class LTL carrier solutions and help our customers simplify their delivery experience. However, ensuring that we make the time to give back is just as important to us. No matter how busy we are or what business goals we are driving towards, we operate while actively think about how we can have a positive impact on our communities.

So, why does Zip Xpress equally weigh both customers and community?

I’ve always seen the value of building the community work. Myself, along with my husband, an ex-Marine, have been involved with Folds of Honor, an organization that provides scholarships for children and spouses of fallen or disabled soldiers. Further, I found that volunteering and making charitable contributions was actually a passion of mine and I wanted to share those fun and energetic experiences with the rest of the team. That’s why I’ve always encouraged the Zip Xpress team to get involved with nonprofits and charitable activities.

Over the years, Zip Xpress has been involved with the Make A Wish annual walk, both as donors and participants. We rally together and get deeply involved in both raising funds as individuals, as well as participating in company-run fundraisers. Together, we’ve been the number one Corp fundraiser for nine years – and we’ve had fun while doing it.

I am so proud to work with such amazing people and to be part of a company that is powered by the top minds and kindest hearts. We also take this one step further by ensuring that at the core of our business, Zip Xpress operates at the intersection of innovation and sustainability.

Zip Xpress was built around eliminating wasteful partial trailers and we do everything we can to minimize the amount of partial trailers on highways which is our way of helping to conserve resources. We are also committed to creating more jobs and, so far, I think we’ve really succeeded in both of these aspects.

We’re looking forward to continuing to bring communities together and to give back. Whether it’s through how we operate our business or our extra curricular activities, the Zip Xpress team always tries to embody what it means to make the world a better place. Does this sound like something you can get on board with? Get started with Zip Xpress today!