When you place a large order for your company, you may not think about what’s going on behind the scenes. You finalize the order details with your vendor and walk away, happy that you’ll be able to receive your freight within a few days. However, once you place that order, hundreds of gears start moving across the supply chain. Whether it involves robots designed specifically to locate a single item or dock workers loading up multiple pallets of goods, there is a complex system firing on all cylinders that is essential in fulfilling your order. This is true for something as small as a single box of sensitive product to an entire truckload of raw materials.
While they may not always be conscious of it, customers are drawn to manufacturers who have well-oiled supply chains that keep product moving along quickly and safely. In fact, if someone isn’t talking about their supply chain, that’s probably a good thing, signaling that they aren’t experiencing constant headaches regarding production, storage, or transit times. The best supply chain is one that works quietly in the background, churning out shipment after shipment as satisfied customers receive their product. If it is running as smoothly as possible, the end consumer shouldn’t even have to think about what’s happening throughout the life of a shipment.
At Zip Xpress, we understand that it’s essential to create a reliable, efficient and trustworthy partnership with all of our stakeholders. We understand that building a customer-centric supply chain helps grow your business and build trust with your customers. When a shipment arrives when you say it will, that’s great customer service. We believe in helping our customers ensure that every shipment arrives undamaged and on time. Our focus on optimization will help you understand just how important the supply chain is. To see for yourself, start today with Zip Xpress!