The holidays are rapidly approaching, and while they can be a joyful, relaxing time in our personal lives, they can be a cause for added stress professionally. This is especially true for those who are involved in supply chains, as time-critical shipments increase and capacity can become scarce. Add in last minute requests, and you have a lot of things that can potentially go wrong. This is why it’s so important for businesses to place a priority on proactive communication, and to set realistic expectations ahead of time.
Anybody in logistics knows that it is better to ask permission than to seek forgiveness. This means that you should account for anything that could happen, and communicate it with your customer, developing a backup plan just in case it does. When you have an agreed upon plan in place, you’ll have a much easier time correcting an error than if you have to shuffle to fix it at the last minute. Everybody involved in any shipment – manufacturers, wholesalers, carriers, and end receivers – needs to be aware of the additional workload that the holiday season can bring. When people are empathetic to the burdens of others, they will take necessary actions such as placing orders early to allow extra time, clearing up warehouse space when possible, or expediting shipments with team drivers.
At Zip Xpress, we understand that nobody wants to get a call about a delayed shipment as they are heading to a holiday party, and the best way to avoid this is to look at other businesses in your supply chain as part of your team. Taking the first steps in planning for adversity can go a long way in easing the transition into the holidays, and your customers and vendors will be thankful for it. After all, they likely have plans for relaxation and family fun as well! To see how we can help ease the holiday rush, start today with Zip Xpress!