Steering Clear of Detention

Nobody likes delays, but they are an inevitable part of trucking and transportation. The best thing we can do is to be proactive in our supply chain operations in order to minimize the number of delays that we must face. Of the many slowdowns that happen during the life of a shipment, one of the most easily avoidable is that of detention. You can’t control the weather, traffic, or the mechanical abilities of any given truck, but you can control the ways in which your warehouses operate. Here are some tips to help you save money on detention bills.

Don’t Schedule a Pickup Until the Goods are Confirmed

Whether you are manufacturing the product or waiting on raw materials to arrive, make sure that your shipment is ready to go before scheduling a truck. If pallets aren’t assembled or wrapped by the time the appointment rolls around, the driver will likely have to sit for longer than 2 hours. In some instances, there may not be a need for packaging, so check with your carrier on their recommendation for packaging.

Employ a Reasonably Sized and Qualified Staff

It should be obvious that you can’t really get through your day without your forklift operator. Make sure that you have plenty of qualified professionals who can load a truck safely and efficiently. In some cases, it may be worth it to look into outside contractors during times of increased business.

Keep Your Expectations Realistic

If you are a smaller warehouse with 2 docks, it probably doesn’t make sense to schedule 100 trucks a day. Know your limitations and keep track of loading time data so that you can better stagger your appointments in order to load every truck as quickly as possible.

Don’t Be Afraid to Speak Up

In all aspects of shipping, communication is key. If you are experiencing a backup at the warehouse or if equipment is down, notify your carrier. Chances are they would be willing to accommodate a different appointment time slot. It may not always be possible, but keeping communication open will be appreciated and will set you up for more success down the line.

At Zip Xpress, we understand the frustration of detention for both sides of the logistics equation. In order to combat this frustration we communicate with our customers every step of the way, from scheduling pickups, deliveries and notifying about delays. Our communication processes help our customers and their customers ensure a successful delivery that is made on time and undamaged. To see for yourself, start today with Zip Xpress!

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