A Carrier that Cares

One of the values that we have worked our hardest to cultivate here at Zip Xpress is caring. Our aspiration is that every one of our stakeholders knows that we care for them and will do whatever it takes to make them successful. We know that there are few other companies doing the same thing. With everyone rushing to fulfill orders, it can take a toll. Customers and employees become treated as dispensable and that is unacceptable to us. Our goal is to create a higher standard, first for ourselves and then for the industry as a whole. 

When it comes to our customers, we show we care by providing a remarkable shipping experience. We want all of our customers to feel like their shipments were handled with proper care and attention. We go the extra mile with our blanket wrap and headload solutions, providing additional protection and minimizing the handling of every shipment. We also ensure that every customer can get a hold of us through the phone. Here at Zip Xpress, you will always speak with a person, never an answering machine and everyone is willing to pitch in with whatever you need. We schedule pickups and deliveries with both you and your customers, working on a schedule that works for you. This takes a lot of guesswork out of the process, and makes shipping simpler for you. Finally, no matter what problems you’re facing, we’ll find a custom carrier solution that works for you and your business. We will get your shipment to its destination on time and undamaged. Period.

For our staff, we strive to meet all of their needs by creating a supportive, welcoming environment where everyone is treated with the utmost respect. Everyone within Zip Xpress plays an important role and you will be greeted with warmth every time you come to work. All ideas are welcome when it comes to solving problems, because we know that everyone has a great idea to contribute. Our systems and processes were designed with our associates in mind, to make their lives easier, more efficient and help them become more effective supply chain specialists. We also maintain a very clean campus, one that associates can take pride in because they all pitch in to keep it clean. Nobody should be forced to work around clutter and we believe our associates deserve a work environment that is efficient, clean and precise. Finally our dedication to service will leave you feeling that everyone cares about you, as much as we care about the customers we serve.

Here at Zip Xpress, we understand the importance of caring. Whether it’s for our employees or our customers, we care deeply about all of our stakeholders. We don’t do this for accolades or recognition, we do this because it’s the right thing to do. When you strive for excellence, you must dedicate yourself to those who make it all possible. Whether you’re looking for a dynamic place to work in a field that holds limitless opportunities, or you’re looking to make sure your next shipment arrives on time and undamaged, Zip Xpress can help you. To see for yourself, start today with Zip Xpress!