A Culture that Cares

This week we honor all of America’s labor force, including the people who have helped build this company we call Zip Xpress. It is because of these remarkable people we’ve been able to create a culture that stands out in the logistics field and a dynamic company that only keeps getting better. It’s because of the hard work and dedication to providing great service that we here at Zip Xpress are one of the few companies that can truly say we have built a culture that cares about the people both inside and outside of the company.

To build onto this culture, we naturally select candidates who have a ‘can-do’ attitude and a mentality for service towards a greater good. We want everyone here at Zip Xpress to know that we’re there for them – from our drivers, to the freight handlers, to the front office staff. Everyone here is treated with respect, because we understand that everyone’s natural strengths help make Zip a better place than it was before. We understand that skills can be taught so we seek attitude first and foremost. As a result, our office collaborates with carriers across the field and our associates work together to provide the best custom carrier solutions for your shipment while it’s in our care.

When you call our organization, there will always be a person that will answer your call, never a machine. Everyone you speak with will ask: ‘Is this something I can help you with?’ Our freight handlers will handle your shipment with the utmost care, and you won’t have to worry about damaged freight. Our drivers will provide a smile to every customer whether they’re making a pickup or a delivery. Our associates will help you by calling & scheduling these appointments, working on a timeframe that suits you best. Our business was built with the people of logistics in mind and we have always believed in the incredible value of service.

Here at Zip Xpress, we understand the importance of culture, which is why we’ve worked very hard to find the best, brightest and the friendliest people to work with. Through our incredible associates we have well documented procedures for every transaction, problem solving that gets every shipment to its destination on time and undamaged and sustainability initiatives that actually work. It’s because of these people who work so hard that we can claim a 99% retention rate with all of our customers. To see for yourself, start today with Zip Xpress!