There are times when a company realizes that a section of the market is drastically underserved. One of the areas that we here at Zip noticed was that unique freight, that is, freight which wasn’t ‘neatly’ shaped or freight that needed to be handled with care was being drastically underserved in the marketplace. Many carriers were unwilling or unable to provide adequate service for these shippers, however we knew that there had to be a better way of getting these shipments to their destination not only on time, but undamaged as well. Thus we set out to create a new standard of carriers providing great service to their customers and make logistics a better experience for all shippers.
Another way we wanted to help these shippers was by expanding their options when it came to selecting the right shipping solution. Out of all of the shipping options for shippers with unique freight, less than truckload (LTL) can be prohibitively expensive. More often than not it is more affordable to pay for an entire trailer truckload of space than it is to secure a section of the trailer. Plus the risks from increased handling made LTL less than desirable for many of these companies that manufacture unique freight. However, not all of these shipments require a full truckload and it’s a far less than sustainable option for these shippers. We knew that there had to be better solutions available and the service provided by other carriers simply wasn’t cutting it.
Some of the solutions we created for shippers with unique freight include the headload optimization solution which allowed shippers to only pay for the space they were using inside the trailer. This ensured a more sustainable shipment because the shipper wasn’t ‘paying for air’ and allowed us to optimize more shipments in the process. We also created our blanket wrap solution, which helped protect a lot of our customer’s shipments while also being re-usable, again reducing the amount of waste from cardboard. These combined have helped ensure that our customer’s shipments will arrive undamaged, but we’re also able to ensure that every shipment in our care will arrive on time every time. We have many more solutions available, but we strive to provide the best service to all of our customers and continue leading the way with specialized freight.
Here at Zip Xpress, we understand the importance of caring for unique freight. Our focus has always been on providing exceptional service to our customers by providing solutions that work for their business and protect every shipment while it’s in our care. We work with every customer in solving their shipping problems, no matter what they are and we guarantee we’ll find a custom carrier solution that will help with your next shipment. We strive to get every shipment to its destination undamaged and on time, no matter what. It’s because of these reasons that we’ve been able to maintain a 99% satisfaction rate with our customers for over 20 years and counting. To see for yourself, start today with Zip Xpress!