careers

Big Welcome to New Team Member: Sales Expert Adam Pickworth Brings Passion for Customer Service & Sustainability

Some people seem like they were manufactured for a single purpose. Adam Pickworth is one of those people. His purpose?

Providing his customers with the best customer service in the LTL shipping industry.

On the surface, it is a simple goal. But when you are the new Director of Sales & Marketing at Zip Xpress, your goal suddenly becomes more complex.

You see, Zip Xpress is not merely an experienced LTL carrier that cares about its customers. Zip Xpress has built its entire company around the promise of outstanding customer service.

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sustainable trucking

A good carrier is a green carrier. Here’s how we live up to that.

The trucking industry is currently dominated by antiquated methods and wasteful practices.

We collected data from two of our clients to illustrate just how much is being wasted with outdated standard shipping.

Without innovative shipping methods from Zip Xpress, the amount of waste both companies would generate is comparable to following every full truck between the two companies with a completely empty truck. This needs to change.

This needs to change.

Zip Xpress coordinates load size, destination, and delivery schedule between companies to combine shipments and reduce waste. By utilizing Zip Xpress for their shipping, these companies eliminate that empty truck, and can potentially cut their impact in half, while keeping each load completely secure and on time. While business gets bigger and more complex, we need to be working toward smarter and more sustainable practices. With Zip Xpress, you can start today shipping better, smarter, together.

By utilizing Zip Xpress for their shipping, these companies eliminate that empty truck, and can potentially cut their impact in half, while keeping each load completely secure and on time. While business gets bigger and more complex, we need to be working toward smarter and more sustainable practices. With Zip Xpress, you can start today shipping better, smarter, together.

While business gets bigger and more complex, we need to be working toward smarter and more sustainable practices.

With Zip Xpress, you can start today shipping better, smarter, together.

See the full infographic here >

Thanks for riding shotgun, Zip Partners and Friends

While 2016 Was a Mixed Bag of Business, We’re Really Glad You Were Riding Shotgun

The transportation industry sure isn’t a place for the timid, is it?

Conducting business can take a steely resolve, 24/7, and 2016 sure proved that point once again.

We saw and read about and directly experienced all sorts of mixed signals about our industry in particular, and the economy in general.

In transport, we heard about aging drivers and fleets, impending ELD and reefer rules, capacity concerns in the near future and beyond.

In the larger economy, we heard about sustained, month-over-month job growth generally yet a surprisingly soft final quarter in 2016.

Yes, there were lots of mixed signals for us to ponder and to strategize over.

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Capacity Concerns Are Clear

If You Know What to Look For, the Signs are Everywhere

When it comes to our ability, coast-to-coast, to move product in a timely and efficient manner, we have been stretching the supply chain as thin as a rubber band at its snapping point.

That’s no exaggeration.

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You Can Have Your 3PL and Good Service, Too

For Companies Opting for a Broker, Zip Xpress Has a Solution

We have seen the best and worst of it when it comes to brokered shipping relationships.

In recent years, lots of companies out there have stopped trying to be their own shippers and have turned over the entire process to a Third Party Logistics provider.

All fine and dandy when it works well.

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Here’s How We Got Scooped

Rise of Broker/3PL Era Is Directly Tied to Lack of Imagination

Recently, when I realized the extent of a certain new business reality, it was quite the eye-opener.

While interviewing a highly qualified candidate for our newly created sales-director position at Zip Xpress Inc., in Holland, Michigan, we were deep into discussion about revenue and customers and more.

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What We’re Thankful For?

Being a Part of Your Life and Commerce of the Nation

We’re “all-business, 24/7”  here at Zip Xpress, and the following is a very important item of business that we need to pass along:

We are thankful and grateful for you.

Every day.

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Can Asset Based Carriers and Owner Operators Survive 3PL/Broker Pricing?

Current Logistics Model is the Opposite of Sustainable

The unprecedented growth of third party logistics and broker entities began in 2001, shortly after the terrorist attacks in New York and Washington, D.C. Coincidentally, that fateful autumn was precisely when Zip Xpress opened its doors for business.

Bad timing, maybe, but who can predict these tragedies; it had seemed like a good time to launch, with the economy in fairly decent shape, but we all took a hit when the Twin Towers fell. Soon, our economy started to slow and eventually fell into a full blown recession. As the downturn widened, manufacturers were saddled with lower prices in order to remain competitive, and the entire supply chain soon felt the sea change.

Carriers and all the associated support system of service business suffered in the chain reaction of recession. Jobs were cut everywhere in transportation; others were combined and folded into related duties for cost savings. Everyone was trying to make up for rising competition costs and for falling prices on virtually all goods.

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Bad Industry Habits Still Haunt Us

False Use of Expedite Up-Charge is a Key Example

Starting off with some really good news … I’m here to tell you there are real and practical solutions out there to our nationwide driver shortage.

Got your attention? Good.

An explanation is in order, however, to get you ready for the beauty of the solution we’ve developed at Zip Xpress. If you’re at all hopeful about and committed to the transportation industry, I believe you’ll be excited by what you’re going to read.

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Big Or Small We Got Your Back

Unlike the Biggies and Mystery Carriers Off the Internet, Zip Actually Cares About Its Now-And-Then Customers

Needing a partial load or a jam-packed trailer full from your business may only happen now and then. Maybe only monthly or twice a month. Maybe only quarterly.

Lots of businesses fall into that category. Good businesses. Small to medium size.

The Infrequent Shipper, the Low Volume Shipper. Whatever it’s variously called in the transportation industry, it often means the business it’s referring to is at the mercy of trucking firms that barely want to serve them.

Too much hassle, many companies say.

Not enough regular cash flow … so let’s not bother with them, they say.

But you know what Zip Xpress says to that?

Bring it on!

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